At The Grillz Gang (TGG), customer satisfaction is our top priority. If you are not completely satisfied with your purchase, please contact us and we will be happy to work with you.

 

The Grillz Gang (TGG) doesn’t refund or exchange for any Custom Jewelry and Grillz on the website.

 

Customers must provide good mold impressions as our grillz are custom-made to fit these impressions precisely

 

If you cancel before sending back molds, you'll receive a refund minus shipping and a $20 fee per mold kit.

 

If you cancel after sending back mold impressions, a 20% cancellation fee applies, excluding non-refundable shipping.

 

Failure to provide good mold impressions within 60 days may incur additional charges due to pricing changes.

 

All sales on TGG's grillz are final once we begin production. Upon receiving the completed grillz or custom jewelry, you have seven days to notify us of any fitting issues or defects. We provide one free adjustment within this period (excluding single and double caps). Additional adjustments will incur a $70 fee, which includes another mold kit sent to you with shipping and insurance.

 

No free adjustments are offered for handset iced out grillz, as each piece is custom-made to order based on the provided impressions